They ask for how much they have on hold on my credit card, then to follow a link to enter that amount.
Screenshot!
Where do I put it????
So I send them an email telling them this I get, you don’t exist as your not in the phone book, well I am just not online and also told them if they did a search for me they would find me here, he told me he couldn’t find either, don’t think he tried really.
Here you go, Probably get into trouble for this but hey, I am frustrated with some online businesses not putting there trust in the real customers, not even putting the effort in to look at a piece of paper in a large book.
The Email:
We have tried looking up your address in white pages online and it doesn’t come up under your name. That is why we have gone with the Token method.
The link to enter the Token is on the Account page when you first log-in it is highlighted in red text if you are having trouble finding it you can email or call us with the amount and we can enter it for you. If you are unable to get the token you can either fax or email us a utility bill and a copy of your driver’s licence. Alternatively you can pay via Bpay or Direct Deposit.
Best regards,
S M <–(changed to save his job, he is only doing what his BOSS told him.)
Sales
Scorptec Computers Pty Ltd
Note, I don’t have a fax and I don’t have a scanner, I transferred the money to my credit card so it would be simple and easy and I would have got it by the end of the week.
Well as you may have guessed I won’t be using this company ever, canceled the order.
Thanks for nothing, but guess what you lost a sale and probly many more, good luck in the economic downturn.
